When asked what an amazing digital candidate experience looks like to them, our members said they like when:

• Interviews are held face-to-face (in person, or on Zoom) as opposed to video recorded interviews
• There is open communication about the application process, including how many stages there are, any deadlines, and having quick responses to applicants
• Companies give feedback to candidates from the application process online, with no automated replies. 

Adopting these tools and approaches to the online application process will help candidates feel welcome and valued by organisations. These are some great ways that organisations can provide a positive and personal approach on digital platforms, to avoid automated and inhuman processes when recruiting new employees.

Have a look at the video to the right to find out more.